JOB DESCRIPTION
Position: Account Executive – Department: Account – Report to: Associate Account Manager
Working Place: 3rd Floor, Huynh Van Banh St., Phu Nhuan Ward, HCMC
Working Time: Mon – Fri from 9AM – 6PM; 1,5-hour lunch break
ABOUT THE MIRACLE & THE ROLE
The Miracle Vietnam Co., Ltd is a Social Outreach–driven agency specializing in Influencer Marketing, Community Engagement, and Integrated Social Campaigns across Vietnam and Southeast Asia.
Our mission is to create meaningful connections between brands and communities through authentic storytelling and measurable impact.
As an Account Executive, you will be the day-to-day driver ensuring campaigns run smoothly from brief to delivery – connecting clients, internal teams, and creators/talent partners. You will safeguard quality, timelines, and consistency across deliverables, while bringing proactive solutions and optimisation thinking to every project.
JOB DESCRIPTION
Roles & Responsibilities
Client Servicing & Consultancy:
– Receive client briefs, clarify business context, refine objectives, success metrics, and deliverable scope.
– Own day-to-day client communications: meeting notes, action lists, next steps, and expectation management.
– Proactively suggest upsell/cross-sell opportunities. (nice-to-have)
Campaign Execution & QA:
– Coordinate internal briefings with Content/Social Outreach; ensure everyone is aligned on objectives & guardrails.
– Review and QA influencer deliverables (scripts/captions/visual guidelines/video-photo posts) against brand tone, messaging.
– Route consolidated feedback to Creators/KOL via Content team; manage revision rounds and approvals.
– Manage go-live schedule: confirm posting time, assets, tags/hashtags, links/codes; monitor live posts and troubleshoot issues fast.
Performance Tracking & Reporting:
– Build and maintain working dashboards/decks: reach/view, engagement rate.
– Benchmark each influencer’s output; recommend optimisations.
– Deliver post-campaign reports and case studies.
Cross-functional Collaboration:
– Foster seamless collaboration with internal functions and external vendors/partner agencies to deliver as one team.
– Stakeholder management: escalate risks early, communicate clearly and succinctly across directions.
Work relations:
– Internal: Content Creative, Social Outreach, Sale Admin
– External: Clients, third parties, suppliers, KOL/KOC, Talent Representatives/agencies…
III. Requirements
– Education: Bachelor‘s degree in Marketing/ Business is a plus.
– Experience: Have 1+ years in Account / Influencer Marketing role, preferably agency environment.
– Knowledge: Social Media; Data Analytics tool/software is a big plus
– Platforms: Familiar with Facebook, Instagram, TikTok, YouTube
– Skill: Project management, Organizational skills; Multi-tasking; Communication skill
– Experience in project management with flexibility to adapt to various project situations
– Hands-on with social-listening tools is a big plus.
– Be good at English skills are preferred
– Personality
Have ownership mindset – never say never attitude.
Willing to learn and enjoy new challenges. High sense of responsibility, result-oriented.
Be self-servicing and able to act on own initiative where necessary.
Benefits
– Competitive salary (negotiable)
– Full social, health, and unemployment insurance as required by law.
– Bonus 13th month salary; performance bonus based on the Company’s business results.
– Leave: 12 days of annual leave; sick leave and special leave (wedding, etc.) in accordance with labor regulations.
– Company trip, Year end party, Birthday,…
– Career path: Clear promotion to Senior Account based on performance and competency.
CONTACT
*To Apply, please send your CV to: hr@themiracle.vn
Email Subject: APPLY FOR ACCOUNT EXECUTIVE_[FULL NAME]
✨ THE MIRACLE — MAKE MIRACLE. GO VIRAL. ✨
